Privacy Policy

Last Updated: 20/01/2020

Definition:

  • The Editor: The individual or entity publishing online public communication services.
  • The Site: All sites, web pages, and online services offered by the Editor.
  • The User: The person using the Site and its services.

Article 1 – Scope:

This privacy policy outlines how the Editor uses the personal data that the User may provide. The Editor is committed to ensuring the best level of protection for User data in compliance with European and French regulations.

Article 2 – Nature of Collected Information:

As a User of the Site, you may voluntarily provide information that can identify you (“Personal Data”). The collected data may include:

  • Your title,
  • Your name and surname,
  • Your phone number,
  • Your email address,
  • Your postal address,
  • Login ID and password.

The Editor does not collect payment data; it is handled exclusively by PCI-DSS certified payment providers for security.

Automatically collected data may include:

  • Your computer’s IP address,
  • Information about your computer, connection mode, operating system, tablet or mobile OS,
  • URL addresses of your connections, date, and time, and accessed content on the Sites,
  • Your activity on the site,
  • Your location data (movements, GPS, GSM).

Article 3 – Purposes of Personal Data Collection:

3-1. Management of Relations with Prospects:

  • Technical prospecting operations,
  • Selection of individuals for loyalty, prospecting, surveys, product testing, and promotion actions,
  • Solicitation operations.

3-2. Management of Relations with Customers:

  • Operations related to customer management for contracts, orders, deliveries, account management,
  • Invoicing and accounting,
  • Loyalty programs,
  • Customer relationship monitoring for satisfaction surveys, after-sales service, and complaints,
  • Conducting surveys and product tests,
  • Management of defaults and customer disputes.

3-3. Development of Commercial Statistics and Use of Google Analytics. 3-4. Management of Requests for Access, Rectification, and Opposition.

Article 4 – Communications User May Receive:

  • Order Follow-up Emails: Related to orders or contract follow-ups.
  • Newsletters/Commercial Offers: Unless you opt-out, you may receive newsletters about news, ongoing or upcoming commercial offers, etc.
  • Phone Contact: For order follow-ups, validating ongoing baskets, and technical questions.
  • Product Alerts: Email alerts for product availability or relevant news.

Article 5 – Our Data Protection Obligations: The Editor commits to processing User data in compliance with regulations, ensuring:

  • Data collection only for the specified purposes with User consent,
  • Processing according to User instructions and collected purposes,
  • Security, integrity, and confidentiality of data during collection or recording,
  • No disclosure of data to any third party, except those necessary for service execution,
  • No transfer of personal data outside the EU unless authorized and with appropriate safeguards,
  • Implementation of data security measures,
  • Immediate alert in case of unauthorized data breach, loss, or disclosure.

Article 6 – Recipients of Your Personal Data: Personal data is only used by identified and authorized individuals. The Editor commits not to transfer data to third parties unrelated to the specified purposes. Data may be transmitted to:

  • Our subcontractors: Providers acting as subcontractors contributing to specified purposes,
  • Administrative and judicial authorities: To comply with legal obligations,
  • Within the group: For customer study and commercial prospecting purposes.

Conditions of the third party’s confidentiality apply to communicated data.

Article 7 – Data Processing Controller: The Editor is responsible for processing data collected during service use.

Article 8 – Data Retention Period:

  • Technical data: For the duration strictly necessary for specified purposes,
  • Personal data: Retained as necessary for mission and specified purposes,
  • For security, if no authentication occurs within three years, an email prompts immediate login, or data deletion follows.

Article 9 – User Rights: In accordance with personal data regulations, Users have rights including access, rectification, deletion, limitation, opposition, portability, non-subjection to automated decisions, complaint filing, and directive rights in case of death.

Article 10 – Data Security: The Editor invests in security measures for systems and customer data, including firewalls, physical access controls, and authorization controls.

Article 11 – Privacy Policy Changes: Revised versions will be published on the Site with an updated revision date.

Cookie Policy:

Does the Editor use Cookies? When using the site, information related to your device’s navigation may be stored in files called “cookies” on your device, subject to your cookie preferences.

What is a Cookie? Cookies encompass various technologies for tracking browsing or behavioral analysis. Cookies are small text files stored by your device’s browser to retain user data for easier navigation and certain functionalities.

Why are Cookies and Trackers Used? Cookies allow the Editor to:

  • Compile statistics on service elements usage,
  • Adapt site presentation based on the device used,
  • Tailor site presentation according to user preferences,
  • Remember information from completed forms,
  • Enable access to reserved and personal areas,
  • Implement security measures,
  • Adapt offers based on user navigation and provide product recommendations,
  • Adjust advertisements in advertising spaces based on provided personal data.

Do All Cookies Work the Same? Cookies differ in function, duration, and installing party.

  • Types by Function: Technical, analytical, functional, advertising.
  • Types by Duration: Session, persistent.
  • Types by Installing Party: First-party, third-party.

How Can I Express My Choices? As per Directive 2002/58/EC, the Editor collects prior consent for advertising cookies. You can configure your browser to indicate whether you accept cookies and which ones. Configuration methods vary by browser.

Useful Links for Browser Settings:

Note: Refusing certain cookies may limit your use of our site’s features.